The Receptionist plays a vital role in creating a positive first impression and ensuring smooth operations in the front office. This position involves greeting visitors, answering phone calls, managing appointments, and providing general administrative support. The ideal candidate should possess excellent communication and interpersonal skills, along with a friendly and professional demeanor.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Answer and direct incoming phone calls to the appropriate person or department.
- Manage and schedule appointments, meetings, and conference room bookings.
- Maintain a clean and organized reception area.
- Receive and distribute incoming mail and packages.
- Assist with administrative tasks, such as data entry, filing, and photocopying.
- Provide accurate information to visitors and callers and direct them as needed.
- Maintain office supplies inventory and place orders when necessary.
- Collaborate with internal teams to ensure smooth coordination and communication.
- Assist with ad-hoc administrative projects and tasks as assigned.
Requirements
- High school diploma or equivalent; additional certification in office administration or related field is a plus.
- Proven experience as a Receptionist or in a similar customer-facing role.
- Excellent verbal and written communication skills.
- Professional and friendly demeanor.
- Strong organizational and multitasking abilities.
- Ability to handle a high volume of incoming calls and visitors.
- Proficient in using office software, such as Microsoft Office (Word, Excel, Outlook).
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Positive attitude and ability to work well in a team environment.
Benefits
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Exposure to various departments and stakeholders.
- Ongoing training and skill enhancement opportunities.
